Alert Level 3 operation plan
Alert Level 3 Operation plan
Browning Auto Repairs is operating regular hours with safety rules at Alert Level 3. Contactless with Keep Social distancing 2M.
- We are operating with booked in vehicles only to keep social distancing.
- Please book your vehicle online or call us If it's urgent.
- The waiting lounge will be closed during Level 3.
- We can't provide the waiting service.
- During levels 4-2, our PPE supply fee will apply per vehicle ($15).
Browning Auto Repairs will be following the latest Ministry of Health advice on preventing COVID-19 while promoting good hygiene practices in the workplace to protect customers and our staff. Detailed information about life at Alert Level 3
What you need to know before you book in.
before handling your vehicle
before handling your vehicle
before handling your vehicle
Please empty all rubbish and drinks in your vehicle before you drop off.
We recommend you put your personal belongings in closed bags or leave them at your house.
book with us
before handling your vehicle
before handling your vehicle
You can book your vehicle online booking. Or, if you need a quote, click here.
How to drop off your car
before handling your vehicle
How to drop off your car
Please park your vehicle at our drop-off spot. Our staff member will guide you.
contactless
keep updated
How to drop off your car
Park your vehicle at our drop-off spot. We will guide you.
Contactless process for receiving your contact information and your car keys.
keep updated
keep updated
keep updated
Keeping you updated on the progress of your job. (e.g, discussing any extra works, costs, or conditions with you beforehand). Informing you about pick-up times.
Invoice
keep updated
keep updated
We can email your invoice or leave it in your vehicle before you arrive for pick up.
Payment must be made before pick up.
Have you booked in by phone?
During level 3, we provide you with an online customer form if you booked by phone or email.
pick up and drop off service
During Level 3~2, My Auto Shop's contactless Pick-up and drop-off service is available. The fee for this service is $38 (within 5 kms)
Ask our staff when you book your vehicle.
HOW WE are OPERATING SAFELY
How we are working on your vehicles
- Contact tracing. (NZ COVID Tracer QR code, provide alternate contact tracing systems)
- Face mask must be worn at all times.
- Contactless payment and handling vehicle and invoice.
- Social distancing remains important: 2m from customers.
- Customer keys will also be wiped down on arrival and pick up.
- We will be entering the vehicle with disposable gloves on before wiping down the Vehicle with disinfectant & Steam cleaner. Staff will wear protective gear at all times when working with your car.
- Staff to wear correct PPE (gloves, masks, etc.)
- All cars were wiped down and steamed.
- Display a COVID-19 safe work plan.
- Record workplace interactions.
- Hygiene measures were maintained.
- Regularly Disinfect the workshop and office. (Non-Toxic & Safe chemicals to use on all washable surfaces)
Browning Auto Repairs
12 Aitken Terrace, Kingsland, Auckland 1021 New Zealand
Monday - Friday: 7.30 am - 5.30 pm
Saturday: By Appointment Only I Sunday & Public Holiday: Closed
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